TEKT felnőttképzés

B/2020/005658, E/2022/000015

‘Internal Quality Auditor Training (ISO 9001)’

Dátum:
2026.12.02-03-04.
Képzési idő:
3 days, 24 hours
Min. csoportlétszám:
5 Fő
A képzés ára:
155.000 HUF + VAT / person
Is your ISO 9001 certificate hanging on the wall, feeling more like a bureaucratic burden than a strategic asset? Do internal audits feel like a mandatory tick-box exercise that rarely uncovers genuine, actionable opportunities for improvement? If this sounds familiar, the issue isn’t the management system itself—it’s how the system is executed. A well-trained internal auditor is invaluable. Rather than simply auditing paperwork, a skilled auditor actively identifies hidden operational inefficiencies, uncovers cost-saving opportunities, and drives real business value.

A képzés célja

This intensive 24-academic-hour training program goes beyond standard compliance, helping participants master the underlying business logic behind ISO 9001. Our goal is to empower your team to critically analyze standard principles and requirements, while confidently applying professional audit methodologies in real-world scenarios.

A képzés célcsoportja

  • Active & Prospective Internal Auditors seeking professional certification and practical auditing techniques.

  • Quality Managers & Consultants looking to elevate their internal audit processes.

  • Operations & Department Managers driving process performance.

  • Top Executives aiming to turn compliance into a competitive advantage.

  • Anyone working within an ISO 9001:2026-certified organization who wants to understand and improve quality management.

Képzés során megszerezhető kompetencia

  • Business & Financial Mindset: Understand and analyze Cost of Quality (CoQ) in practice, ensuring audits focus on bottom-line financial impact, not just compliance.

  • Understanding the „Why”: Shift from memorizing clauses to internalizing the core principles—process-based thinking, risk management, and continuous improvement—enabling audits to spark real organizational growth.

  • Professional Audit Execution: Master the end-to-end auditing lifecycle according to ISO 19011—from preparation and advanced interviewing techniques to objective evidence gathering, effective reporting, and follow-up on corrective actions.

  • Impactful Communication & Conflict Resolution: Develop soft skills to navigate challenging audit situations, resolve friction constructively, and foster a collaborative environment where auditing feels like teamwork.

  • Immediate Practical Experience: Put knowledge into practice during the course by conducting a coached live or simulated audit, building hands-on confidence from day one.

A képzés tematikája

Module 1 – Foundations & Auditing Mindset

  • ISO 9001 Overview: Moving from „paper compliance” to high-value management systems.

  • Process Management & PDCA Cycle: Understanding the operational logic of the standard.

  • Strategic Role of Internal Auditing: How audits directly support organizational strategy and growth.

Module 2 – The Art of Auditing

  • ISO 19011 Guidelines & Principles: Core ethics, professional care, and systematic auditing.

  • Custom Audit Planning: Designing tailored audit plans for real organizational processes.

  • Advanced Audit Techniques: Masterful questioning techniques, gathering objective evidence, and auditor behavior.

  • Roleplay Workshop: Interactive audit interview scenarios and feedback.

Module 3 – Hands-on Auditing & Reporting

  • Live Audit Execution: Conducting an audit in a practical or simulated corporate setting.

  • Drafting Non-conformities & Opportunities for Improvement (OFIs): Writing clear, evidence-backed findings.

  • Audit Reporting & Communication: Presenting findings constructively to process owners and management.

  • Team Presentations: Summarizing audit outcomes and lessons learned.

  • Final Examination, Evaluation & Certification

Részvételi feltételek

No prior knowledge or formal prerequisites required.

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